A common myth about the late Steve Jobs was that he came up with pretty much all the bright ideas that Apple implemented after he returned to the company he co-founded in 1997. Whether an all-new product, a feature, or a new service, he just snapped his fingers and it all magically came into existence. […]

I knew I was taking a chance. I boarded an early morning flight to San Jose (yes I knew the way) one spring day in 2001. I had perhaps a one hour margin of error, and a late arrival might have made this trip a waste, because I would not have been able to get to Apple’s […]