I am reminded that I probably said something of this sort three months ago, but here it is again: Before Apple released its quarterly financials Wednesday afternoon, those Wall Street analysts were suggesting that Mac sales would be up, but that iPod sales would be stagnant or take a dive. Once again, their crystal ball […]

In the scheme of things, Apple has what is considered the best support in the PC industry, but don’t feel too confident about that, because that may not be saying much. Based on the surveys in Consumer Reports magazine, for example, the company barely rates a “B,” and that’s not something to be proud of. […]

I don’t want you to think that I deliberately instigate discussions of this sort. In fact, I hadn’t intended to see the inside of the repair department at a local dealership for another 2,500 miles or three months, whichever comes first. But a warranty repair the previous day left a minor, but irritating unintended consequence, […]