Consider Microsoft’s plight. Hundreds of millions of customers, ranging from home users to the enterprise, bypassed Windows Vista and chose to stick with XP. Worse, many of them actually downgraded computers equipped with Vista, because they didn’t want to deal with its problems, real or imagined. Without having the exact figures on hand, I think […]

As you may have noticed, Apple has lifted the confidentiality agreements on members of the press who got a somewhat early look at Snow Leopard. So the reviews are now pouring forth and, for the most part, the response is excellent, very much what you’d expect from a release that was actually never represented as […]

Although the crowds weren’t quite as large this weekend, it does seem as if hundreds of thousands of new iPhones were sold. AT&T along claims several hundred thousand preorders, and there were unknown numbers from Apple before the 3G S was released on Friday. By Sunday, however, the truth was out there. Steve Jobs himself, […]

It’s fair to say that even the most successful companies on the planet make things that don’t quite behave as well as they should. Their management also makes their share of bad decisions, sometimes in subtle ways that aren’t so obvious. Certainly, few dedicated Mac users will lack large lists of features that they don’t […]