You know that, when a company turns out hundreds of thousands or millions of copies of a product, some will be defective out of the box. Others will fail a short time later. Despite the ubiquity of extended warranties to protect you after the initial warranty is up, some are skeptical. The theory goes that […]

Just this weekend, I got a letter from someone suggesting Apple shareholders should be staging a revolt because of the departure of Steve Jobs as CEO. Somehow, even though the company has prospered for the past nine months since Jobs first went on his latest leave, Apple is poised for a huge fall. You heard […]