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    Newsletter Issue #535: When is a Story Not a Story?

    February 28th, 2010

    Those of you who have been following the ongoing 27-inch iMac soap opera are aware of the reports about display defects. These include screen flickering and a yellowish tinge. Early on, some newly-minted owners, including Macworld magazine, got units with cracked screens. Worse, this hot-selling model was particularly difficult to get, unless you were ready […]


    An Apple Reliability Reality Check

    February 22nd, 2010

    In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]