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    Last Episode — August 24: Gene presents a regular, tech podcaster and commentator Kirk McElhearn , who comes aboard to talk about the impact of the outbreak of data hacks and ways to protect your stuff with strong passwords. He’ll also provide a common sense if unsuspected tip in setting one up. Also on the agenda, rumors about the next Mac mini from Apple. Will it, as rumored, be a visual clone of the Apple TV, and what are he limitations of such a form factor? As a sci-fi and fantasy fan, Kirk will also talk about some of his favorite stories and more. In is regular life, Kirk is a lapsed New Yorker living in Shakespeare’s home town, Stratford-upon-Avon, in the United Kingdom. He writes about things, records podcasts, makes photos, practices zen, and cohabits with cats. He’s an amateur photographer, and shoots with Leica cameras and iPhones. His writings include regular contributions to The Mac Security Blog , The Literature & Latte Blog, and TidBITS, and he has written for Popular Photography, MusicWeb International, as well as several other web sites and magazines. Kirk has also written more than two dozen books and documentation for dozens of popular Mac apps, as well as press releases, web content, reports, white papers, and more.

    For more episodes, click here to visit the show’s home page.

    Macs and Wrong Directions

    December 29th, 2015

    During his appearance this past weekend on The Tech Night Owl LIVE, commentator Peter Cohen suggested that Apple’s Jonathan Ive has a “thin fetish.” He didn’t make that statement to be provocative, but to suggest that Ive had taken some wrong turns in design in the interests of style over substance.

    So it makes sense to treat a mobile gadget as a closed box, since the tiny parts are not easily worked on. And I realize some of you are able to change batteries and switch out displays with little or no damage given the proper tools and instructions. But most people will prefer to visit an Apple Store Genius or perhaps a third-party service shop if you have a product out of warranty and want to save some money.

    When it comes to Macs, it would seem perfectly logical to want to do some upgrades over time. Macs are in service longer these days, and Apple is still supporting many models from 2007 to 2009 with OS X El Capitan. So it would stand to reason that some of you may want to add RAM or replace a traditional hard drive with a super-fast SSD. Indeed, an SSD upgrade can bring a huge performance advantage.

    While RAM upgrades were possible up until a few years ago for most Macs, Apple has clamped down. In part, this appears to have been done to make them thinner and lighter, but at what cost?

    Take the Mac mini, Apple’s cheapest Mac. With advancements in processor design, particularly Intel’s internal graphics, the latest version is quite speedy for many tasks. Starting at $499, it’s a great competitor against a cheap Windows box, particularly if you already have a display, keyboard and mouse on hand from an older computer.

    The first Mac mini, in 2005, was famous for being difficult to upgrade. You needed to use a putty knife or similar tool to crack open the case, after which it was possible to upgrade RAM and the hard drive. A major revision that made it thinner also included a simple removable cover to get at the RAM slots. But when Apple cut the price from $599 to $499, the ability to upgrade was sacrificed with the curious decision to switch to soldered RAM. That, and not having a removable cover of some sort, might save a small amount of money in production costs, but why inconvenience the user?

    You can easily upgrade RAM on the 27-inch iMac, but not on the 21.5-inch version. Too compact? Well, from the front it doesn’t matter, but when you look at the rear, it’s almost razor thin at the edges and bulbous in the middle. It’s done in the interests of being slim, but it seems a curious tradeoff, and it doesn’t explain why there’s no way to replace RAM on the smaller model.

    If you want to replace or upgrade the drive, be prepared for one of the most user hostile procedures imaginable. The previous generation iMac required that you pry off the cover with suction cups. To go thin, Apple employed adhesive. Either way, I say don’t bother. Let someone else do it. It costs about $100 for a Mac repair shop to open your iMac to replace a drive.

    In either case, it was common for customers to buy a Mac with the basic RAM configuration, and go to a third-party dealer, where you’d save plenty of cash, when it was time to upgrade. Now you have to buy what you need or do without if you buy the smaller iMac.

    With Mac note-books, the only model that can still receive a RAM transplant is a legacy 13-inch MacBook Pro. For the rest, forget about it! While the lack of upgradeability might make some sense for the 2015 MacBook and a MacBook Air, it doesn’t seem logical for a MacBook Pro. That model is reaching a market where customers might actually want to upgrade at some point during the ownership process.

    Again, just wanting to save money and putting off that upgrade until later has become impossible.

    Now it may just be that Apple’s surveys of its user base indicate that only a small percentage bother with RAM upgrades, and they are confined to the big iMac or the Mac Pro. Maybe. But it doesn’t seem as if Apple would sacrifice much in the way of slim and light by making RAM upgradeable regardless.

    Then there’s the Mac Pro.

    After pretty much ignoring the product for a couple of years, a 2012 update was limited to minor processor revisions. For late 2013, Apple threw away the playback by giving up on the minitower concept of a personal computer or workstation with room for internal expansion cards and extra drives. Instead, it was made small, light and relatively portable, the theory being that, aside from a single SSD and RAM, you’d install what you needed externally with its four Thunderbolt 2 ports and four USB 3.0 ports. So the sexy Mac Pro would be surrounded by an unsightly mess of expansion boxes and drive assemblies with loads of cable clutter.

    I suppose Apple believes you can thus take a Mac Pro out in the field to capture audio and perform other basic chores, but do the “real” post-production work in an office docked to all that extra gear. Or maybe not. It’s two years since the new Mac Pro arrived and no product refreshes are in sight, despite the fact that there are faster Xeon processors and faster graphics chips. So what’s Apple’s end game, or will the new Mac Pro receive the same neglect as it predecessor?

    In practical terms, the 27-inch 5K iMac, with all possible upgrades, is more powerful than a Mac Pro except for the few apps that benefit from the extra processor cores. But the Mac Pro can handle more peripherals, and more external displays for those who need that capability. Is that enough for Apple to keep it going? I think the Mac Pro will stick around as a showpiece, but it may not get the love it deserves.

    Are these upgrade limitations all about Sir Jonathan Ive’s peculiar priorities, or do they make sense from a practical usability standpoint? I remain skeptical.


    Newsletter Issue #839: The Ministry of Second Looks

    December 28th, 2015

    I like to think that I’m mostly reasonable. For example, I’m willing to experiment when it comes to improving my workflow. Being able to get products for review is an advantage, and it was that sense of adventure that established my career as a tech journalist in the early 1990s. Over the years, I sometimes accumulated a warehouse (well a large room) worth of tech gear. Fortunately, I was able to clean out most of it when it was time to return the equipment to the manufacturer. They let you keep the software, but I uninstalled more than I continued to use.

    After basically dismissing Apple’s new Magic Keyboard upon being exposed to it for a few days, I decided to give it another chance. I can’t say I took to it, although it felt somewhat more comfortable when I gave it a second chance. Just the other day, I switched to it again after my regular keyboard, the Matias Quiet Pro, began to generate a peculiar USB error on my iMac.

    So I would get a message from El Capitan’s Notification Center about USB being disabled on the device because it was taking too much current. This after using that keyboard for several years. Restarts and plugging the unit into different ports made no difference, so I’ve set it aside until I see what sort of response I get from Matias about the problem. I’d hate to have to pay to have it fixed — or be forced to be a new one. The currently cost $149.95, which is on the high side of replacement keyboards.

    Continue Reading…


    Making Your Preferences Apply to Everyone

    December 25th, 2015

    If we all had the same expectations and preferences, there might be only one product in each category. So if everyone preferred Coca Cola to Pepsi or 7 Up, would there be a need for any other fizzy soft drink? What about Nestle bottled water over Aquafina or Desani? Should one company’s idea of a “pure, fresh taste” thus appeal to everyone? (I say that despite not noticing much of a difference between these three.)

    Obviously most companies hope you’ll buy no other. Ford wants you to buy or lease only Fords or Lincoln. For years many people told me that there was no reason to even consider the Mac anymore when Windows dominated by a huge margin. But enough people stuck with Apple thick and thin, and many times it got real difficult, that it helped the company survive until things got straightened out.

    But it sure got exasperating in the mid-1990s, and many abandoned Macs, at least for a while. I recall some pretty hostile experiences setting up new Macs in those days. But it was still worse on the Windows platform.

    In the old days, after the first Mac arrived in a single configuration, Apple began to expand the product line. The needs of some customers were better met not with a compact computer, but one with expandability, one that allowed you to install more RAM, a bigger hard drive, peripheral cards and to use any display you wanted.

    With every Apple product, there are alternatives depending on your needs. But sometimes reviewers want to think that only their opinions count, and there aren’t legitimate reasons for making difference choices. You read articles about why they might have bought something from Apple or another company, found it didn’t meet their needs and returned it. There will be many reasons, from basic usability to the glitches they confronted. Yes, there ought to be an updated four-inch iPhone for those for whom the bigger displays are just too big. Maybe the rumors that one will come in 2016 are accurate.

    Whether any of that applies to you is another story.

    So I recently read a blog from someone who bought Apple’s bold new iPad Pro and decided it wasn’t for them. All right, no argument with that. But it did seem as if that decision was presented as a pronouncement from upon high rather than just someone’s personal decision.

    In this case, the iPad Pro had been considered as a consumption device. The larger screen and superior sound system were mentioned, and it’s clear that short shrift was given to its possibilities for productivity. Without actually trying Apple’s Smart Keyboard, which wasn’t available at the time, the one sampled at a store was pronounced unsatisfactory.

    As to consumption, a major problem is the size of the device. It’s not easily hold aloft in one hand. A seated position, with the iPad Pro in your lap, may be better. As to weight, don’t forget it’s little different from the original 9.7-inch iPad, but even that was a bit of a load. At least than a pound, some are still not comfortable with the iPad Air 2.

    The iPad Pro is clearly a more specialized device, and it does create possibilities for productivity that aren’t as well realized in Apple’s smaller tablets, or even on Macs for that matter. I’ve seen some illustrations made with the Apple Pencil and it does offer expanded opportunities for the creative arts. If anything is lacking, it’s that the number of apps suited to productivity aren’t as extensive as they could be, and few yet take advantage of the iPad Pro’s larger display. Even Apple doesn’t exploit it with iOS 9, which is why app icons are spread wider across the display rather than give you the opportunity to display more of them.

    Should the iPad Pro become a huge success for Apple, it’ll based largely on it meeting the needs of customers who may find it does what they need better than the smaller models, or makes a better case for a tablet. That will depend on new and updated apps, and Apple expanding the iOS to accommodate the larger display. Some will regard it as a proper note-book replacement.  But it’s still early in the game.

    So as far as that user who returned the iPad, it doesn’t appear the decision to buy one was well thought out. I take it no more seriously than anyone else’s personal choices.

    As for me, I’m still working with the loaner unit Apple sent me. I have the Smart Keyboard and the Apple Pencil, though I realize both were late to arrive. I am not an artist, though I enjoyed watching my son, home from his Madrid residence for a couple of weeks, marking things up humorously. My wife, an inveterate note writer, is still getting accustomed to using an electronic pencil as opposed to her thick ball pen. But at least it was comfortable for both.

    Unfortunately they can’t become too accustomed to it. Grayson will return home in January, as will the iPad Pro since Apple expects its return.

    I would like to use it for productivity, but most of the items I do are better accomplished on a Mac even if they might fare well on an iPad. I’m not enamored with the Smart Keyboard, and I tend to be sensitive to input devices overall. I still prefer the traditional mechanical keyboard, typified by the Matias Quiet Pro. Even the Magic Keyboard didn’t make it for met as a replacement, though I really gave it a chance.

    With Philip Schiller now running Apple’s various app stores, perhaps he will loosen some of the limitations that prevent certain types of software from being developed. I could see myself editing audio waveforms on the iPad Pro if apps were offered that captured content simultaneous from Skype and other sources. A better way of managing multiple files from different apps would also be helpful if the iPad is going to become more productive.

    And wouldn’t’ it make sense to expand Split View to up to four panes on an iPad Pro? Again, Apple needs to consider the possibilities of the additional screen real estate.

    In short, I’d much rather carry an iPad Pro in a carrying case than that old 17-inch MacBook Pro. But it’s not ready yet. If I didn’t have the opportunity to review one, I’d wait. But it offers a wealth of possibilities if you don’t dismiss it out of hand.


    Migration Rates and More Migration Rates

    December 24th, 2015

    When you look at an OS adoption rate, the number is not necessarily proof of quality, but of popularity. Or people buying gear with the new OS, thus accepting it by default. Well, except for Windows, where you may be able to downgrade to an older version. That happened quite often after Windows 8 and 8.1 came out. Lots of people just said no to Microsoft’s bad choices.

    So it’s fitting to see how our favorite — and not so favorite — operating systems are faring as the year comes to a conclusion.

    So we have Windows 10, a free update to many of those using Windows 7 or any variation of Windows 8, which rates at 9% according to the metrics from Net Applications. They promise “Realtime Web Analytics With no Sampling.”

    After five months, it doesn’t seem as if people are rushing to upgrade, although that’s a decent figure. But 10.59% of Windows users are still using Windows XP, first released 14 years ago. Imagine that! Windows 8 garners 2.88%, while Windows 8.1 receives 11.15%. So millions are still using these two out of inertia, or maybe they do like it.

    The big winner is still Windows 7, with 56.11%. Don’t forget that Windows 10, in part, restores the full desktop functionality and Start menu of Windows 7, but other than also being optimized for tablets, or convertible PCs, it’s hard to say Microsoft has made a compelling case to upgrade. Those lifestyle TV ads seem hardly relevant to an OS that’s more oriented towards the business world, but Microsoft has always been a little off in its ad campaigns.

    A key example was the infamous Windows 95 campaign, which used the Rolling Stones “Start Me Up” as part of a huge TV ad campaign. Clearly Microsoft’s marketing people didn’t pay attention to such lyrics as, “You got me just about to blow my top,” or “You make a grown man cry.” Neither makes you feel warm and fuzzy about a computer operating system.

    OS X El Capitan appears to be doing well enough at 2.66% of the total market, while Yosemite is down to 2.45%. If that seems really low at a time when Mac sales are increasing ahead of the market, don’t forget that these web metrics purport to represent all Macs and PCs still in use.

    At the same time, El Capitan is saddled with a three star rating at the Mac App Store. A high portion of the ratings are just one star, which is troubling considering that this was supposed to be the release that focused on stability and performance. But not everyone hates it. One review is headlined, “What’s all the crying about”? And I have to agree, since my experiences have been pretty good so far — well, except for that occasional freeze in Mail that has existed since the first betas. It stalls for about 30 seconds and resumes normal functionality. Go figure!

    Unfortunately the numbers at Net Applications don’t list iOS gear by OS version, just by product, such as iPhone and iPad. In contrast, it’s clear that a large number of Android users are still using older OS versions. So we have Android 5.1 with 6.63% of users, and Android 5.0 with 9.22%. Android 4.2, released in November 2012, a lifetime in the mobile handset business, still scores 9.06%; in other words ahead of all later versions except for the winner, Android 4.4, circa October 2013, at 19.19%. The adoption rate for Android 6 appears to be too low to catalog separately.

    In contrast, iOS 9, released in September, has a 71% share among users of Apple’s gear acdording to their own metrics. Mixpanel Trends, which tends to be somewhat more optimistic, records around 80%. Both numbers are way ahead of iOS 8 at this time. One huge reason is that those with space-challenged gear can upgrade far more easily. That’s because space requirements for the installer are far less than its predecessor.

    It also appears that the number of complaints about iOS 9, another fixer-upper and performance release, appear to less by some estimates, but not from others. I noticed an article from a certain large tech portal claiming that pretty much everything was going wrong with iOS 9. The complaints included the usual poor battery life, sluggish performance, Wi-Fi glitches and app crashes. It’s enough to make a grown man cry. Wait, wasn’t that Windows 95?

    In any case, I grant there were glitches with the first releases. I observed a couple of apps crashing until 9.0.1 arrived. But the blogger in question doesn’t indicate whether he’s tried the updates on his iPhone 6 Plus, or is still using the original 9.0 release. More to the point, it appears to be mostly based on one person’s experience, and no effort appears to have been made to coordinate that experience with those of others.

    Another article that catalogued a number of iOS 9 problems was evidently based on reports in Apple’s support forums. Unfortunately, not all the complaints are well weighted as to how many people are reporting them. One doesn’t even deserve to be there, an “Insufficient Space For Download” message, which occurs if your iOS device doesn’t have enough storage space left to accommodate the smaller size of the installer. Apple’s solution is to “Allow App Deletion,” which removes some apps to allow the installation, and then restores them with all data intact. That’s not a problem, but a solution to make it possible for as many people to upgrade as possible.

    I don’t disagree that Apple software releases have seemed shakier these days, but it may also be that there are more users around to make complaints. You can find things wrong with every Mac or iOS release, but Apple can always do better.