It took a weekend for 100 million users of Apple mobile gear to upgrade to iOS 6, the flashy refresh that promised some 200 new features. That number of early adopters amounts to a quarter of the user base, which is even more impressive when you consider that older iPhones, iPod touches and the first […]

As a business, when you have a loyal base of customers, you usually can be assured that they will tolerate failures or defects from time to time, usually if you level with them about what went wrong. Corporate spin control is a fine art, but quite often it’s all about honestly admitting a problem and […]

The latest rumors have it that Apple will hold a media event later this month to unleash a smaller iPad, scheduled to ship no later than early November. If true, it would make the so-called iPad mini a potential hot ticket for the holiday season. There’s yet a new published report, from the Wall Street […]

While Apple only rarely releases official figures on OS adoption rates, there are ways to find out, roughly speaking, through third-party surveys of Web activity. The sampling may not be as exact, say, as a Gallup Poll, but the numbers ought to show rough trends. One of those tracking firms, Net Applications, analyzes data from […]