In recent months, you have to wonder whether Apple is losing its golden touch. I mean there are rampant reports of dropped call issues with the iPhone 3G, the rollout of .Mac’s successor, MobileMe, was particularly troublesome, and, add to all this, the press has only recent stopped talking about the health of Steve Jobs. […]

Long, long ago, someone referred to a specific attempt at reforming the state of the U.S. economy as “voodoo economics.” Maybe they were right, maybe they were wrong, but when it comes to the often-aggravating problems that occur with technology-related products, you sometimes wonder whether a little magic might be called for. Back on the […]

After reading a story from a certain Mac commentator who has encountered an endless odyssey migrating to Mac OS X, I stopped and wondered. If Charles Moore reports a far more pleasant experience, I should think most everyone out there will or should have good things to say about Leopard. However, that’s not the case. […]

Imagine this scene: You set up your new Mac and, like millions of your fellow Mac users, everything works fine, or the problems that you do have are easily solved. Now would you post a message to a troubleshooting site or one of Apple’s forums and say everything is just peachy? Not likely. You are […]