Get ready for a huge promotional campaign, as Microsoft begins an expensive attempt to tell you that Windows 8 will somehow miraculously turn the PC universe on fire. Throwing out the baby with the bath water, Microsoft has decreed that the world must be ready to embrace the Modern UI; that’s the tiled-based interface formerly […]

All right, the good news is that the Mac’s percentage of PC sales in the U.S. is up, holding 13.6% of the U.S. market for the September quarter, putting it third behind HP and Dell. The survey was published by Gartner, but it also revealed declining sales, coming in at 2,078,000, compared to 2,213,826 for […]

As a business, when you have a loyal base of customers, you usually can be assured that they will tolerate failures or defects from time to time, usually if you level with them about what went wrong. Corporate spin control is a fine art, but quite often it’s all about honestly admitting a problem and […]

I suppose if you believe what currently passes for conventional wisdom in the tech media, Apple was moving along perfectly in recent years until the Mapgate debacle. The iPhone, the iPad, the iPod and the Mac were all running just peachy, OS X and the iOS were free of errors, all until Apple failed to […]