skiziks
Technology Fan
The Apple forum has a few pages detailing discs getting scratched while either inserting or ejecting them from the late 2009 iMacs.
Apparently, if the user does not use extreme caution when using this media with these iMacs there is the potential for the discs to be scratched to the point where they are useless.
Apple Genius bar technicians and Apple Care technical people deny knowledge of this problem.
The aluminum edges surrounding the slot are very sharp and the potential for damaging discs is quite clear for anyone who simply reaches around to the side of the computer to use the optical drive and does not make sure that the disc is square with the slot. Not easy to do without standing up first or turning the iMac so that the slot faces the user.
If Apple will not recognize that this is a serious problem there could be an opportunity for a third party to develop and market a plastic bezel to snap into the sharp opening.
Anyone out there ingenious enough to solve this problem for the rest of us?
Apparently, if the user does not use extreme caution when using this media with these iMacs there is the potential for the discs to be scratched to the point where they are useless.
Apple Genius bar technicians and Apple Care technical people deny knowledge of this problem.
The aluminum edges surrounding the slot are very sharp and the potential for damaging discs is quite clear for anyone who simply reaches around to the side of the computer to use the optical drive and does not make sure that the disc is square with the slot. Not easy to do without standing up first or turning the iMac so that the slot faces the user.
If Apple will not recognize that this is a serious problem there could be an opportunity for a third party to develop and market a plastic bezel to snap into the sharp opening.
Anyone out there ingenious enough to solve this problem for the rest of us?