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    Last Episode — August 24: Gene presents a regular, tech podcaster and commentator Kirk McElhearn , who comes aboard to talk about the impact of the outbreak of data hacks and ways to protect your stuff with strong passwords. He’ll also provide a common sense if unsuspected tip in setting one up. Also on the agenda, rumors about the next Mac mini from Apple. Will it, as rumored, be a visual clone of the Apple TV, and what are he limitations of such a form factor? As a sci-fi and fantasy fan, Kirk will also talk about some of his favorite stories and more. In is regular life, Kirk is a lapsed New Yorker living in Shakespeare’s home town, Stratford-upon-Avon, in the United Kingdom. He writes about things, records podcasts, makes photos, practices zen, and cohabits with cats. He’s an amateur photographer, and shoots with Leica cameras and iPhones. His writings include regular contributions to The Mac Security Blog , The Literature & Latte Blog, and TidBITS, and he has written for Popular Photography, MusicWeb International, as well as several other web sites and magazines. Kirk has also written more than two dozen books and documentation for dozens of popular Mac apps, as well as press releases, web content, reports, white papers, and more.

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    Newsletter Issue #867: The Endless Obsession with Apple’s Sales Growth

    July 11th, 2016

    Although mostly in line with expectations, Wall Street freaked for a time when it was announced that iPhone sales dropped in the March quarter. It was the first time since Apple’s smartphone debuted in 2007. After a steady pace of growth, a pace that few competitors could match, the tide had turned. To some, it was the beginning of the end of Apple’s rise to the top, that reality was setting in.

    In essence, predictions that Google’s Android platform would grind iOS into niche status only grew. Of course, it’s hard to call a platform niche when tens of millions of units are sold. That’s true even if sales are lower than historic levels. With regular declines in iPad sales, and lower sales reported for the Mac, where’s Apple’s next growth segment?

    Some speculate it might be the Apple Watch, which continues to expand and remains the number one smartwatch on the planet by a huge margin. Of course, critics try to squeeze it into the same “wearables” category as the less expensive Fitbit, which still outsells Apple. But putting the Fitbit in the same space as an Apple Watch would be similar to comparing an iPod, at its peak, with the iPhone. This scheme might also be similar to the decision, by some, to deprive the iPad of a PC label, thus reducing Apple’s apparent overall sales in that category.

    Continue Reading…


    Apple Betas: Now the Public Has a Chance

    July 8th, 2016

    When I wrote yesterday’s column, I really expected that Apple would wait until the next beta release of macOS Sierra and iOS 10 to make the public betas available. Well, they didn’t. They came out on July 7th, as hundreds of thousands of people were able to download prerelease versions of the two operating systems.

    While these releases, which I presume are all or mostly the same as the second developer betas released earlier this week, are more robust and snappier than the original release, they are nothing to trifle with. The entire operation of your device depends on the OS doing its thing properly. If things go wrong, you can lose data, or, at the very least, find it difficult or impossible to do routine tasks.

    At the very least, if you’re going to try a public beta, you should take precautions. Have a backup of your stuff, and try not to install macOS Sierra and iOS 10 on production gear. Some of my readers have older devices to test software on, so that they don’t have to worry if they have to wipe out their data and start over.

    Now even if you already have OS X El Capitan or iOS 9 installed, that’s no guarantee that you’ll be able to run these betas.

    So for macOS Sierra, you need the following:

    iMac: Late 2009 or newer
    MacBook: Late 2009 or newer
    MacBook Air: Late 2010 or newer
    MacBook Pro: Mid 2010 or newer
    Mac mini: Mid 2010 or newer
    Mac Pro: Mid 2010 or newer

    That may seem restrictive when you consider that El Capitan worked on other Macs from 2007 through 2009. But it’s likely some of the new features, particularly Siri, aren’t compatible. At least all of my Macs, going back to a Mid 2010 17-inch MacBook Pro, will run macOS Sierra. Lucky me I suppose.

    When it comes to iOS 10, the list is, again, more restrictive than iOS 9:

    iPhone

    • iPhone 6s & 6s Plus
    • iPhone 6 & 6 Plus
    • iPhone SE
    • iPhone 5s
    • iPhone 5c
    • iPhone 5

    iPad

    • iPad Pro 12.9-inch
    • iPad Pro 9.7-inch
    • iPad Air 2
    • iPad Air
    • iPad 4th generation
    • iPad mini 4
    • iPad mini 3
    • iPad mini 2

    iPod

    • iPod touch 6th generation

    So my iPhones and my wife’s iPad will run just fine. My sister-in-law has a third generation iPad, which already drags with iOS 9. She is as far from a power user as you can get, so she will miss little or nothing in never being able to upgrade to a newer OS except for maintenance fixes for iOS 9, if there are any.

    Now I suppose some Apple customers — and Apple critics — will attack Apple for the reduced lists of compatible hardware. It’s five or six years for macOS Sierra, and three years, more or less, for iOS gear. In the scheme of things, that’s a fairly wide list, and, other than the last couple of years, a more extensive list than Apple’s norm.

    Still, there will be charges that Apple has restricted the list of gear that will run the new operating systems not to deliver a good user experience, but to force you to upgrade. On the surface, there may be a point to such complaints. After all, iPad sales are down, and it appears people are keeping their gear longer. So if suddenly forced to upgrade to continue to use the latest and greatest OS, perhaps they will be more inclined to buy new iPads. Maybe.

    When it comes to iPhones, that’s not as clear-cut. Most people reportedly upgrade after two years, so getting an extra year of support for a new OS might not have as great an impact. Maybe.

    Obviously your gear doesn’t suddenly stop working because the OS is outdated. If you like the way it works now, you can continue to use it that way. Most app developers will continue to offer backwards compatibility to a somewhat older OS release. At some point in time, that may change, but nobody forces you to stop using the app either because a new version is available.

    It’s also true that, if you use the oldest compatible gear, it’s likely not going to perform the way you expect. Consider the plight of the iPhone 4s user who upgraded to iOS 9, or the iPad 3 user for that matter. Although it got better as maintenance updates appeared, performance was measurably slower than iOS 8.

    Is that part of the great Apple plot to force you to buy new stuff, or just a symptom if adding features that require more CPU and graphics horsepower to work properly? Should Apple hold off developing new features because older gadgets can’t use them? That would seriously slow advancements in the platform. To be blunt, it’s illogical!

    With Google the situation is considerably different. Due to rampant platform fragmentation, only a tiny percentage of devices can be updated to a new OS, ever. The most popular Android operating systems are two and three years old. Last year’s Android 6 Marshmallow still has a market share low enough to be in the “Other” category.

    That said, it may be a little early for you to consider trying out the new public betas from Apple. Give them a little time unless you’re fully prepared to take chances, and fully prepared to deal with the consequences if things go bad. But the features are interesting enough that it’s worth a try if you observe the proper cautions.


    A Reality Check About the Next iOS and macOS

    July 7th, 2016

    As most of you know, Apple launched iOS 10 and macOS Sierra at the Worldwide Developers Conference in June. This is the norm for Apple in recent years. Joined by tvOS 10 and watchOS 3, Apple paraded a wealth of new features meant to entice you to upgrade. Or perhaps buy new gear that would put the new features to better use.

    By fall, they will all be available for free download.

    If you’re a Mac developer, you had access to the first betas on June 13. Public betas are reportedly due as early as today, as I write this, in keeping with Apple’s tradition in recent years. The second developer betas were released on Tuesday, and reports indicate they are more stable and snappier than the first release of three weeks ago. But this is to be expected two or three months ahead of a final release. By August, things should settle down fairly well.

    My normal practice is to upgrade my iPhone with the beta software. In theory, you cannot downgrade or restore to a previous OS version but, of course, you can. Let’s just say I haven’t seen the need and leave it at that.

    With a new Mac operating system, my normal practice is to set aside another partition on my iMac’s drive, so it won’t impact my normal work routine. Sometime before the final release, if I’m confident enough in its stability, and the apps I depend on for my work are compatible, I’ll upgrade the computer’s main partition. I also keep backups of my production system on two external drives, plus an online backup. So there will be at worst a minor inconvenience if a flawed update makes it difficult or impossible to go on.

    But beta operating systems are nothing to trifle with. They can bring down your Mac or iPhone, making them unusable. Even if they seem reasonably stable, individual apps may not work at all, or, if they do work, not perform at their best, with some features working poorly or not at all. You certainly do not want to run them on a machine that you use for your work. Either way, have an exit strategy in case things go wrong.

    My general recommendation is just to be careful and wait until there have been a few releases and the online chatter seems positive. Or you have a spare device to test to your heart’s content without the downsides.

    What concerns me, though, is whether Apple is really taking your feedback into account as the OS is being developed. So if your Wi-Fi is flaky, and other users have similar troubles, does Apple consider that problem as the Q&A process continues?

    With OS X Yosemite, evidently not. Release after release and the Wi-Fi troubles persisted. But finally Apple replaced a system component and with its predecessor, and the problems evidently went away. This happened towards the end of the development cycle, before El Capitan arrived. So Mac users suffered for a long time.

    But you have to wonder: How come Apple’s developers didn’t realize that this problem existed, from release to release?

    To be fair, it didn’t happen to me — ever. But I most often have my Mac tethered to a wired Ethernet connection. Even though I obviously receive great Wi-Fi performance two feet from the router, it’s still better on the port. So I’m not the potential victim, but there were potential victims aplenty.

    So now we have the structure. Every year, there’s a new OS for all of Apple’s platforms. Every year, you will be given a chance to give it a trial two or three months before its released. But is that all for show, or is Apple going to make a better effort to actually pay attention to the feedback, and do something to deliver a more reliable, robust product?

    As to El Capitan, it has been pretty solid for me, mostly. Mail needs some work. For me, with large mailboxes, and hundreds of thousands of messages spread across several accounts, it stalls every day or two. For about 30 seconds or so, nothing works, after which it resumes normal operation. I cannot imagine that I’m the only one on the planet with that problem, though I grant huge amounts of email are stressful for any mail client.

    Now I suppose I should be archiving those old messages. There are several apps I ought to try, and I will some day. Maybe if I did, I’d no longer encounter email stalls, but it didn’t happen before El Capitan arrived. More to the point, the current OS X isn’t quite getting the love at the App Store. It earns a total of three stars, but just barely. There are slightly more one-star reviews than five-star reviews. After all this time, you’d think that Apple would have resolved the most serious problems.

    With the newly branded macOS Sierra, I hope Apple will really get it together with the new features, that beta tester feedback will actually help Apple produce a more robust release. But this is one hope that probably won’t be realized. Maybe Apple should slow down, as some suggest, and release a new macOS every two years as they did once before.


    Another Look at the Apple Double Standard

    July 6th, 2016

    You just know that Apple can’t catch a break. If new products have lots of new features, we’ll it’s too many. There will be lots of bugs, and customers will face plenty of aggravation as a result. But if it appears that things haven’t changed that much, Apple is criticized for having lost its innovation mojo.

    So we have the stories — obviously unconfirmed — that the next version of the iPhone will not be impressive. It will look mostly the same, and the critics don’t seem to care about the components. So if, as expected, it has a faster processor, better graphics, and improved camera parts, that’s not important enough. It’s whether the case will be a tad smaller or larger, or whether it has a headphone jack.

    Of course there are just so many ways you can take a rectangular case and make it altogether different; well, except for those silly designs where the display spills onto the side. And I think you can tell from my comments what I think of that. While Apple has given iPhones subtle physical design changes over the years, the variations are more about display size and square or rounded edges.

    The real differences will mostly be internal, but the speculation doesn’t mention that very often, past the headphones, or lack thereof, and faster parts. Maybe Apple should release a rounded smartphone. No, wait, leave that to Samsung!

    In saying that, handsets from Samsung and other companies are often touted as the next great thing. It doesn’t matter if flashy new features really don’t work, or are unimportant to most people under normal use. A few new features on an iPhone aren’t enough, a few features, some of which are useless, on a competing product must result in a serious conundrum for Apple.

    I frequently observe this phenomenon in reviews from Consumer Reports and other publications where the proven negatives don’t quite match up with the total score.

    Regardless, the real innovation was the first iPhone. Everything else has been iteration, and that’s the way things are supposed to work. When comparing the changes from one year to the next, don’t forget that most people don’t buy upgrades every year. It’s usually two years, and that may be moving to three years simply because the existing products are so good already.

    So handset makers have to deal with a new reality. Even if this year’s iPhone is two or three times faster than the ones from two years ago, it may not be so obvious when running most apps. So what’s the point? With an iPhone 6, I would have to consider whether to consider the alleged iPhone 7, or save money and stick with what I have after it’s paid off.

    That’s the question already being asked about the iPad and Macs. I still have a 2010 17-inch MacBook Pro. I’d love to have a MacBook Pro with Retina display if I could justify the expense, but the one I have, upgraded with an SSD and more RAM, is really fast enough otherwise. Maybe next year.

    As it stands, the tech industry is, to a large extent, following Apple. The iPhone is obvious, as is the iPad. Before the iPad arrived, tablets were mostly confined to ugly convertible PCs, and manufacturers are still trying to push that form factor. Today’s PC notebooks designs are otherwise heavily influenced by Apple. There are MacBook Air equivalents, MacBook equivalents, and MacBook Pro equivalents, all based on Intel’s UltraBook reference design. But how many of the people attacking Apple for a lack of innovation would say the same about most PC makers? Don’t they by and large build essentially the same products with different case colors, slightly altered case elements, but little else that’s new or significant?

    Yet another example is the Apple Watch. It’s not good enough, but it still outsells all other smartwatches, even the ones that cost a lot less. In order to put Apple’s product in a poor light, sales are also compared to the Fitbit, which barely plays in the smartwatch space. This is the same as comparing the iPhone with an iPod. But that’s no longer done, since iPods are yesterday’s news with declining sales.

    Those who demand that Apple boost volume regardless of price, or cut the price to match that of the low-end competition, fail to realize that only one company is making large profits from all its gear. Most PC makers make very little profits as they descend to the bottom with loads of cheap junk. That may seem a proper way to do business from their standpoint, but it’s not Apple’s.

    Even with lower iPhone sales, Apple still does far better than the Samsung Galaxy. Where Samsung hits high volumes is in the low-end smartphone or feature phone market. But those products rarely deliver decent profits. So why should Apple imitate another company’s failed approach? Even as fewer iPhones may be sold in the near future, Apple is in no danger of suffering from red ink, or facing irrelevance.

    Then again, there was a certain tech pundit who claimed that calling the Mac operating system macOS would kill the platform. It’s hard to get wackier than that.