• Explore the magic and the mystery!


  • Listen to The Tech Night Owl LIVE

    Last Episode — August 24: Gene presents a regular, tech podcaster and commentator Kirk McElhearn , who comes aboard to talk about the impact of the outbreak of data hacks and ways to protect your stuff with strong passwords. He’ll also provide a common sense if unsuspected tip in setting one up. Also on the agenda, rumors about the next Mac mini from Apple. Will it, as rumored, be a visual clone of the Apple TV, and what are he limitations of such a form factor? As a sci-fi and fantasy fan, Kirk will also talk about some of his favorite stories and more. In is regular life, Kirk is a lapsed New Yorker living in Shakespeare’s home town, Stratford-upon-Avon, in the United Kingdom. He writes about things, records podcasts, makes photos, practices zen, and cohabits with cats. He’s an amateur photographer, and shoots with Leica cameras and iPhones. His writings include regular contributions to The Mac Security Blog , The Literature & Latte Blog, and TidBITS, and he has written for Popular Photography, MusicWeb International, as well as several other web sites and magazines. Kirk has also written more than two dozen books and documentation for dozens of popular Mac apps, as well as press releases, web content, reports, white papers, and more.

    For more episodes, click here to visit the show’s home page.

    Here’s the Truth: Apple’s Products Aren’t Perfect!

    August 1st, 2007

    One of the most famous statements in American filmdom came from Jack Nicholson, playing a corrupt general in Rob Reiner’s “A Few Good Men.” In one of the classic scene-chewing segments of that film, he announced to an angered Tom Cruise, portraying a JAG attorney, “You can’t handle the truth!”

    Indeed, I often think that the very same statements might apply to some elements of the tech and financial news communities. They create such unrealistic expectations about Apple, what it may do, what it has done, and what it won’t do, and when those expectations are dashed — as they should be — they pronounce the company in trouble.

    Take the iPhone’s first week on the market. As thousands lined up around the country to get their chance to buy one or more of these smart phones, predictions for first weekend sales rose exponentially. From around 200,000 to more than 750,000, the frenzy wouldn’t stop.

    That is, until AT&T said that some 146,000 iPhones were activated during the first 30 hours it was on sale. Without understanding that people could buy a wireless phone and, for reasons that anyone with a logical bent of mind could discern, not activate it right away, they were quick to pounce on Apple as having a failure on their hands!

    Indeed, the stock dropped too and barely recovered when the real sales figures, 270,000, were announced by Apple. You had to wonder whether some Wall Street insiders were raising estimates with full knowledge they couldn’t be met, so they could sell the stock short and earn extra money.

    Then, of course, there was that absurd rumor that Apple was reducing production on the iPhone when, in fact, they had never actually announced production figures. All they did was say the expect sales to total one million by the end of this quarter.

    No, I’m not enough of an expert about the financial world to understand how these shenanigans are implemented, nor do I care, since I don’t invest in the stock market.

    What concerns me is this intense desire on the part of some people for Apple to fail. Now who benefits from that? Well, perhaps Microsoft, because then it can sell more Zune music players, assuming other companies don’t have better ideas, and certainly they wouldn’t have to bother developing Office for the Mac, right?

    But part of it is our desire to place people and companies on pedestals, and then try our hardest to knock them down. We’ve got to forget Apple’s mystique for a moment, however, and remind everyone that they are a profit making company, pure and simple. The things they do must, at the end of the day, benefit the bottom line or they do something different.

    Now Steve Jobs is likely a different breed of cat, because he’s clearly not in it just for the money. He doesn’t need the money, and surely you can see him delighting in his role as the savior of the company he co-founded after he returned to Apple in the 1990s.

    He also wants to change the world when it comes to the way people interface with consumer electronics.

    Indeed, everything Apple does is in keeping with this philosophy. Did we really need an iPhone? Well, maybe not, but the competition was, on a whole, pathetic. Sure, some smart phones can handle email and contacts with reasonable flexibility, but they generally have vast interface shortcomings. They aren’t things you can just pick up and master in a few minutes.

    However, when you try to do something in a simpler fashion, a lot of people become suspicious. The arrival of the first Mac, for example, was greeted with the pronouncement that real computers don’t come with a mouse or use graphical interfaces. When Microsoft adopted a similar design for its operating system, you didn’t hear that argument. There was a new one, that Windows is designed for serious work and Macs are toys, because they are easier and more direct in their usability quotient.

    To add to the complaints, folks will find the obvious faults in any Apple product, simply because nothing is perfect. Early versions of Mac OS X were slow and lacking features. The first iPhone, while garnering extremely positive reviews, has its own shortcomings of one sort or another, which is what you ought to expect in a version 1.0 product. Well, make that 1.0.1 now that there’s a new firmware update, which apparently doesn’t change the interface or features except in very subtle ways.

    Over time, iPhone owners will find more defects. Apple’s next great operating system, Leopard, will also ship with problems of one sort or another. None of that will mean the death of the company, so some of the people who make the biggest fuss about such things ought to just accept the fact that nothing is perfect and get on with their lives.


    The Apple Music Report: Where’s the Rest of the Industry?

    July 31st, 2007

    In a February blog, Apple CEO Steve Jobs was all over the music industry for demanding that iTunes incorporate a digital rights management scheme in order to allow Apple to sell their product. Jobs said he would dispense with it, if he could. But some thought it was just posturing ahead of contract negotiations for new pricing on singles and albums.

    As we all know, EMI took Jobs and crew up on the offer, so, at least for that company’s music, there’s a two-tier pricing system for singles, with the stuff free of copying restrictions selling for $1.29 per song, and no change for album pricing. Upgrades are 30 cents per song.

    It’s also nice to have the songs encoded at 256K instead of 128K, and some people do seem to enjoy the improvements in audio fidelity, although it may be subtle on some of the junk that passes for hit recordings these days. However, the higher bandwidth does wonders for acoustic music, they tell me.

    Other than early reports that the new DRM-free music library was selling well, there’s been no update, however. In reporting that some three billion songs have been sold by iTunes, and that Apple now has the number three music retailer in the U.S., there was no further mention of the future of this grand experiment.

    Or maybe they are just waiting for The Beatles catalog to be released online.

    A few weeks ago, there were published reports that Universal was balking at signing a long-term contract with Apple, and then the talk vanished, with the suggestion that an interim, short-term agreement had replaced it. Perhaps the iPhone knocked it off the front pages, or maybe tech writers just didn’t care to follow up something that was never actually confirmed in the first place.

    So here we sit in the dark days of summer, and I have to wonder just what is the rest of the music industry thinking? Clearly they would love to be able to exact a higher tribute for their product, particularly singles, and Apple and EMI have shown the way to do it and deliver more value to customers at the very same time.

    But all you hear now is silence. Why isn’t the music industry collectively cheering Apple for saving their bottom lines? I mean, do they really think it’s better to press CDs and ship them to retailers around the world or get a little bit less revenue from an online dealer and pay absolutely nothing for the raw materials?

    Of course, the recording industry has always had difficulties processing logical information. After all, they have been enthusiastically suing their customers with abandon in the hope of stemming piracy, and it hasn’t stopped the problem. In fact, in a few cases, the RIAA has had to pay legal fees and suffer from bad publicity because of an overly-aggressive approach to enforcing its intellectual property. And it doesn’t help when they sue elderly people who barely knew how to handle a personal computer, let alone download illegal music files.

    Now I should point out that I am absolutely four-square against music piracy. I have spent a fair amount of money over the years to buy music. The reason I have not done so to the same degree in recent years is not because I get my music free. It’s because there’s a dearth of product that appeals to me. Now maybe I’m just too old to appreciate younger talent, but it’s also true that lots of folks seem to agree with me, without any particular age distinction.

    In the meantime, I should think that the music industry needs to stop living in the 20th century, or whatever century they are currently residing in. They need to find a way to embrace the new technologies in a way that’s fair to them and their artists and still provide good value to customers.

    But maybe the music industry’s time has come and gone. In the old days, a recording company would nurture new artists, build a stable of product and even establish a brand identity. When it came to Motown, for example, you knew it was the “sound of young America,” and fans of all ages and racial distinctions just loved the music. Motown would even train its artists so they knew how to deliver professional live performances, using tried and true techniques of the entertainment industry.

    Today, like the movie industry before them, musical acts need to do it all themselves. Indeed, one begins to wonder if there is any need for music labels anymore? Do they do anything that individual artists cannot do for themselves?

    Indeed, while there’s still an industry left to save, the recording companies ought to start thinking how to work with Apple to sell product and stop fighting the future.


    More iMac Conventional Wisdom — Maybe

    July 30th, 2007

    It’s hard to believe that the first iMac appeared nearly nine years ago, that famous Bondi blue pear-shaped personal computer that proved to one and all that Apple was here to stay. In fact, I had a prototype model, although it soon had to be returned to Apple after a firmware update killed it.

    After going through several generations with different color schemes and speedier processors, the iMac was reinvented as a lamp base with a display that was fitted onto an elaborate articulated arm.

    Well, maybe that was too radical a form factor, because sales reportedly didn’t quite match those of the original. Regardless, the most recent iteration of the iMac is probably what it might have been in the fast place if the innards could have been miniaturized sufficiently. In other words, a slim display with the computer built-in. Indeed, the most recent incarnation is somewhat thinner than the original, and no doubt the size of the components will be reduced even further over time.

    But today’s iMac hasn’t been changed since last year, despite speculation that we can almost smell its presence and that it’ll show up any day now. In fact, it could come within hours after this column is posted, or maybe not. Not even the rumor sites have a clue.

    So how will the iMac change when the long-awaited upgrade finally sees the light of day? Will Apple find a way to make it thinner, to reduce the large expanse at the bottom to give a sleeker look? What about ditching the plastics and going for brushed aluminum, similar to the most recent style of Apple’s own displays? Or would that just be taking a step backward?

    What is probably certain, although I do not pretend to have any secret information, is that many of the components that are now part of the MacBook Pro, which features Intel’s Santa Rosa chipset, would find their way into the iMac. But that’s nothing different as far as packaging is concerned, because the iMac’s internals have always been based on those of an Apple note-book.

    So far, there are no surprises here. All this can be gleaned from past history and trends, and there’s little reason to think that Apple would have any incentive to change. After all, roughly two thirds of Mac sales these days are in the note-book category. Desktops are doing well, but there’s little incentive for any major design alterations.

    The other brand of speculation has it that the 17-inch iMac is destined for the closeout racks. Why should this be? Well, perhaps the lower prices in raw LCD panels have made it possible to deliver a 20-inch version for almost the same price as 17 inches. That would be nice, of course, but if millions of Mac users are happily buying note-book computers with 17-inch displays, why should a desktop version be considered unacceptable?

    I don’t pretend to understand the reasoning behind this theory. After all, if LCD panels are cheaper, then the price of an entry-level iMac with updated processors could also be reduced proportionately. Would you mind paying $799 or $899 for one? After all, original-style iMacs and its direct descendant, the eMac, were priced at that level.

    Would it cannibalize sales, perhaps, from the Mac mini? Maybe, but another piece of conventional wisdom has it that the mini isn’t doing that well anyway, and could, perhaps, join the 17-inch iMac as a discontinued product.

    As someone who has long championed low-cost Macs, this would be a sad day, should both models be discontinued. But if people aren’t buying them in sufficient quantities, Apple would have no business justification to keep building them. That is, after all, why they’re in existence in the first place. No, it’s not to make you feel cool because you own a product adorned with the Apple label.

    But if the very cheapest Macs are no longer going to be produced, I might as well throw out one more thing for your consideration, since that’s how I started all this discussion a few years back: The headless iMac.

    Indeed, that’s how I originally envisioned what eventually became the Mac mini, only I was thinking of something with the guts of an iMac, not an iBook and — later — the MacBook.

    So what about taking the internal workings of the iMac and delivering a minitower computer with, say, room for two hard drives and an extra expansion slot? Is there sufficient potential demand for such a product or does Apple prefer to believe you’d rather buy an iMac or upgrade to a Mac Pro?

    I don’t pretend to have the product research in hand, but I have long believed that there is a wide gulf between the Mac mini and the Mac Pro that the iMac simply doesn’t fill. But only Apple knows for sure.


    Newsletter #400 Preview: Who Is It So Hard to Be Easy?

    July 29th, 2007

    The other day, I got involved in a lengthy debate over finding an easier way to install message board software. Now this may not seem to be a big deal to you, except when you realize that any site you visit that includes a discussion forum is using some kind of software to generate those features. It may be something home built or a third-party application, but that’s how it is.

    Now for The Paracast discussion forums, we use vBulletin, published by Jelsoft, a British company recently acquired by Internet Brands, Inc. It’s commercial, meaning you pay for a user license and ongoing support. There are lots of other forum applications out there that are actually open source, which means they are free, such as MyBB, which we use on some of our other less-trafficked sites.

    Alas, vBulletin suffers from some of the same deficiencies as its open source-based brethren, because the installation process is a throwback to the 1980s. Instead of just double-clicking an installer, you first have to manually place all of vBulletin’s files in a folder on your Web server. Then you must run an installer or upgrade script to set everything up.

    The manual file placement process is, in the scheme of things, not so difficult, except there are serious issues to confront if you’ve done any serious modifications to the software. You see, vBulletin is programmed in PHP, a scripting language, and all the files are open for power users to configure to their own needs. Sometimes it’s just to change the look and feel, but it also allows you to enhance the program’s capabilities, such as adding ad banners and other features.

    Now that’s where the fun begins.

    Story continued in this week’s Tech Night Owl Newsletter.